Terms and Conditions for Uncharted Stays

Effective Date: 22/08/2023

1. Introduction

Welcome to Uncharted Stays ("we", "our", "us"). These Terms and Conditions ("Terms") govern your access to and use of our website www.unchartedstays.com (the "Site") and the services we provide through the Site. By accessing or using our Site and services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Site or services.

2. Use of the Site

2.1 Eligibility

You must be at least 18 years old and have the legal capacity to enter into binding contracts to use our Site and services.

2.2 Prohibited Conduct

You agree not to:

Use the Site or services for any unlawful purpose or in violation of these Terms.

Impersonate any person or entity or misrepresent your affiliation with any person or entity.

Interfere with or disrupt the operation of the Site or services, including by transmitting any virus, worm, or harmful code.

Use any automated system, including robots, spiders, or offline readers, to access the Site or services.

Attempt to gain unauthorized access to any portion of the Site or services.

3. Booking and Payment

3.1 Booking

When you make a booking through our Site, you agree to provide accurate and complete information. All bookings are subject to availability and acceptance by us. We reserve the right to refuse any booking at our sole discretion.

3.2 Payment

You agree to pay all fees and charges associated with your booking, including any applicable taxes. Payment must be made using a valid credit card or other payment methods specified on our Site. By providing your payment information, you authorize us to charge the specified amount to your payment method.

3.3 Cancellation and Refunds

Cancellation and refund policies vary depending on the property and booking terms. Please review the specific cancellation and refund policy for each property before making a booking. If you need to cancel a booking, please contact us as soon as possible.

4. Property Rules and Responsibilities

4.1 Property Rules

You agree to comply with all rules and regulations applicable to the property you book, including any house rules provided by the property owner or manager. You are responsible for ensuring that all members of your party comply with these rules.

4.2 Damage and Security Deposit

You are responsible for any damage to the property or its contents during your stay. We may require a security deposit to cover any potential damage. The security deposit, if required, will be specified at the time of booking and will be refunded after your stay, provided no damage has occurred.

5. Intellectual Property

5.1 Ownership

All content on our Site, including text, graphics, logos, images, and software, is the property of Uncharted Stays or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our prior written permission.

5.2 User Content

By submitting any content to our Site, including reviews, comments, or other materials, you grant us a non-exclusive, royalty-free, perpetual, and worldwide license to use, reproduce, modify, adapt, publish, and distribute such content in any media. You represent and warrant that you own or have the necessary rights to submit the content and that the content does not violate any third-party rights.

6. Disclaimers and Limitation of Liability

6.1 Disclaimers

Our Site and services are provided "as is" and "as available" without any warranties of any kind, either express or implied. We do not warrant that the Site or services will be uninterrupted, error-free, or free from viruses or other harmful components. We are not responsible for any damage to your computer system or loss of data resulting from your use of the Site.

6.2 Limitation of Liability

To the fullest extent permitted by law, Uncharted Stays shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the Site or services; (b) any conduct or content of any third party on the Site; (c) any content obtained from the Site; and (d) unauthorized access, use, or alteration of your transmissions or content.

7. Indemnification

You agree to indemnify, defend, and hold harmless Uncharted Stays, its affiliates, and their respective officers, directors, employees, agents, and licensors from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your use of the Site or services, your violation of these Terms, or your violation of any rights of another.

8. Governing Law and Dispute Resolution

8.1 Governing Law

These Terms and any disputes arising out of or related to them shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.

8.2 Dispute Resolution

Any dispute arising out of or related to these Terms or your use of the Site or services shall be resolved through good faith negotiations between the parties. If the dispute cannot be resolved through negotiations, it shall be submitted to mediation or binding arbitration in accordance with the rules of an established alternative dispute resolution provider mutually agreed upon by the parties.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any changes by posting the new Terms on this page. You are advised to review these Terms periodically for any changes. Changes to these Terms are effective when they are posted on this page.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Email: david@unchartedstays.com

By using our Site and services, you acknowledge that you have read and understood these Terms and agree to be bound by them.